about shipping cost
- Takkyubin (room temperature product)
- It will be shipped from Kyoto by Kuroneko Yamato courier service. Shipping costs vary depending on your area.
- *Shipping fee includes 10% consumption tax.
- *If you purchase more than 120 sizes, additional shipping charges may apply. If there is a difference, we will recalculate the shipping fee and notify you via email.
About payment methods
- credit card
- Shopify Payments credit card payment. The card information entered by the customer is not sent to our store, and the card information input screen is protected by encryption (SSL). There is no information leakage, so please use it with confidence.
- Amazon Pay
- If you have an Amazon account, you can use your Amazon account information to accept payments.
【please note】
・If a refund or reduction occurs due to cancellation, etc., it may take 2 to 3 months for the refund to be processed.
・Amazon gift cards cannot be used.
・Amazon points will not be awarded.
- Product exchange
- Cash on delivery is provided by Kuroneko Yamato.
Please pay the driver upon delivery.
Fee: 330 yen (tax included)
*Up to 300,000 yen can be used in one order.
- deferred payment
- "GMO deferred payment" payment. After the product arrives, we will send you a separate payment slip, so please pay at your local convenience store, bank, etc.
*In case of bank transfer, the fee will be borne by the customer. Additionally, the account number for the transfer will vary depending on the transaction, so please check the account number listed on your invoice.
【please note】・There will be a review before use. Depending on the screening results, you may not be able to use " GMO Pay Later", so in that case, please change to another payment method.
・" GMO Postpaid" is a service provided by GMO Payment Service, Inc. Our company will provide personal information to GMO Payment Service Co., Ltd. within the scope of the service and transfer payment claims.
・The usage limit is 55,000 yen (tax included) for the cumulative GMO deferred payment.
・GMO deferred payment cannot be used if the product is delivered to a shipping company, post office, or to a temporary destination such as a school, hospital, or hotel. Product forwarding service is also not available.
- convenience store
- Payment is made in advance at a convenience store. Please make your payment at a convenience store using the payment number and phone number that will be sent to you via email after the payment is completed.
[Available convenience stores]
7-Eleven, Lawson, Family Mart, Ministop, Seiko Mart [Note] You cannot change the amount when paying at a convenience store. If you wish to make any changes to your order, please place your order again. (Cancellation is possible.)